Les Walden - Chasing A Wow! - A Snippet from Elevate: A Podcast For Driven Real Estate Agents - Episode 2
Watch the Snippet Here:
Providing service that is so good it makes people say "Wow!" is one of the best ways to get free advertising for your business. Les Walden goes over the importance of building a system around what works best so that you can always give 5 star service and get your clients to say "wow!"
Read the Snippet Here!
Les Walden:
Well, our first thought always is five star service. We talk about chasing a wow all the time in our office. If we can get our client to say, Wow, then they're naturally gonna tell somebody about that. Whether that be somebody at their work or somebody at they go to church with, or a family member and a system allows you to do that over and over and over again so that you're not just trying to, Oh, well let's do this. Oh, let's do that. We've gone through and figured out how we get to that Wow. From our clients, and we've put that into a system. Now, a system could be as simple as a paper checklist. Sure. But a system is simply figuring out the roadmap to get to the wow. Because if you get to the Wow, then they're talking about you in a great way.
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